Aftersales service

Our clients are our partners. Our ambition is to be by their sides and to guarantee them solutions which meet their expectations, including when problems arise. This is why John Cockerill Energy offers a range of technical services and of advice. The objective is to analyze and understand the needs of our clients, be at their sides to reflect on the most pertinent solutions, anticipate, identify  problems and resolve them,  modernize… And innovate together.

Made to measure technical services

Our teams provide all the technical services associated with the products they conceive:
  • Boiler inspections with a view to a diagnostic and a suitable plan of action;
  • Dry cleaning of boilers to improve the efficiency of the equipment and avoid all risk of corrosion or damage to the tubes;
  • Estimation of the length of life of boilers by an analysis of the operational parameters, reproductions, inspections, calculation diagnostics and evolutions;
  • Boiler Stress Evaluator, on-line monitoring and surveillance of heat recuperation boilers, guaranteeing a reliable diagnostic and a personalized plan of action;
  • Supervision of the execution of repair works or proposals for turnkey solutions;

A durable approach to equipment

John Cockerill Energy is at its clients’ sides in their equipment modernization projects and assists them in cases of necessary repairs. We take charge in particular of:
  • the re-engineering of old models of recuperation boilers of all makes;
  • improvements to the pressurized parts to mitigate recurrent faults observed on recuperation boilers not designed in our factories;
  • the engineering and assembly of specific equipment for recuperation boilers in operation (addition of SCR, burners, lifts, sweeps etc.);
  • Upgrades to gas turbines, process modifications, thermal performance calculations, personalized services for feasibility studies etc;
  • seismic calculations ;
  • pipework flexibility and resistance calculations ;
  • the supply of spare parts and the replacement of original spare parts;
  • recommendations for improving storage;
  • personalized solutions for parts replacement.
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